1.	Why do I really need a 'Hotel Booking Engine' for my website? Ans : The guest coming to the hotels website can make instant reservations and can make the payment online using his credit card ,debit card or net banking. [ Hide ]
2.	I handle online reservations from my website through a reservation request form. Why would I need a hotel booking engine with instant confirmation? Ans : A hotel reservation request form does not guarantee a booking. Several correspondences are needed before the sale is actually closed. An instant confirmation facility in your website will give your hotel a number of benefits such as: * Closing sales immediately, and turning your hotel website into a revenue center. * Avoid potential guests 'shopping around'. * Make guests feel certain of their reservations. * Enhance guests' pre-staying satisfaction as they are not disturbed by repeated correspondence in making reservations. * Reduce the work of informing guests of rates and availability. * Reduce the work of checking room allotments. [ Hide ]
3.	I already maintain a massive bank of manual contracts with travel agents and corporate clients. How does WebCRS help me? Ans : WebCRS will help your contracting much easier and faster.. You can distribute a login and password combination to each of your travel agents and corporate clients so that they might access room rates and allotments you set directly from your website. Travel agents and corporate clients can make online reservations and get instant confirmation. [ Hide ]
4.	Why should my agents use WebCRS for Contracting? Ans : * Greater access to allotments - Room allotment is shared among agents belonging to a given group-rate structure, available on a first-come, first-served basis. * Instant confirmation - No more waiting-period uncertainty! Online bookings will be confirmed instantly 24 hours a day, 365 days a year. * Fast information distribution – News letter feature in WebCRS will enable hotels to distribute their promotional rates directly to counter sales staff much faster than by fax or mail, giving on-line agents a competitive edge. [ Hide ]
5.	What are payment methods that can be set up between Hotel and Travel Agents/Corporate clients in WebCRS? Ans : Below are the payment options for your agents/corporate clients: * Credit card online authorization, * Credit card guarantee, * Credit facility, * Credit Prepayment, * Floating deposit, [ Hide ]
6.	How do my Agents/Corporate Clients access WebCRS to make online booking? Ans : Through your own website. An agent or corporate client logging into a special link on your website will be transferred to a WebCRS reservations page, which includes your own logo, banner and graphics. [ Hide ]
7.	Will internet users be able to see the confidential rates I set for my travel agents / corporate clients? Ans : No. Rates for travel agents / corporate clients will only be accessible with a login / password combination. WebCRS will display rates and other confidential information to each agent or client that have been authorized by the hotel. [ Hide ]
8.	I have more than one hotel. Can I cross-sell my hotel rooms while maintaining information in one system? Ans : WebCRS allows you to centralize reservations among your member hotels. All details of member hotels (guest reservation history, package availability) is available in one screen for reservation staff. [ Hide ]
9.	My hotel has only very few rooms, so why would I need Online booking engine? Ans : Efficient use of allotments is critical to smaller hotels who cannot afford unused room nights. CRS Technologies software allows small hotels to share allotments with hundreds or even a thousand agents, generating greater opportunities for reservations even during off seasons. Our Software can be used by hotels: B&B hotels to five-star hotels and hotel groups. [ Hide ]
10.	Can I differentiate my hotel room rates among internet users, travel agents, and corporate clients? Ans : Yes. WebCRS allows you to set unlimited 'Rate Plans' (rate codes) which you can assign to one or a group of clients. Updating rates becomes a simple task even when dealing with thousands of clients. [ Hide ]